You are heading the rescue operations in an area affected by severe natural calamity, where thousands of people are rendered homeless and deprived of food, drinking water and other basic amenities. Rescue work has been disrupted by heavy rainfall and damage to supply routes. The local people are seething with anger against the delayed and limited rescue operations. When your team reaches the affected area, the people there heckle and even assault some of the team members. One of your team members is even severely injured. Faced with this crisis, some team members plead with you to call off the operations, fearing threats to their life. In such trying circumstances, what will be your response? Examine the qualities of a public servant which will be required to manage the situations.

How will you apply emotional intelligence in administrative practices?

What are the basic principles of public life? Illustrate any three of these with suitable examples. It is believed that adherence to ethics in human actions would ensure the smooth functioning of an organization/system.

“Emotional Intelligence is the ability to make your emotions work for you instead of against you.” Do you agree with this view? Discuss.

“An unexamined life is not worth living.” – Socrates

“A man is but the product of his thoughts. What he thinks, he becomes.” – M.K. Gandhi

“Where there is righteousness in the heart, there is beauty in the character. When there is beauty in the character, there is harmony in the home. When there is harmony in the home, there is order in the nation. When there is order in the nation, there is peace in the world.” – A.P.J. Abdul Kalam

What do you understand by the term ‘public servant’? Reflect on the expected role of a public servant.