Citizens’ Charter

2 UPSC Mains questions on this topic (2018–2024), with real topper answers where available.

GS-2

Q13. The Citizens' charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realisation of its promise and suggest measures to overcome them.2024 · 15 marks
Q8. Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but. it has its own limitations. Identify the limitations and suggest measures for greater effectiveness or the Citizens Charter.2018 · 15 marks

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