Explain the basic principles of citizens’ charter movement and bring out its importance.

Citizens’ Charter is an ideal instrument of organizational transparency and accountability, but it has its own limitations. Identify the limitations and suggest measures for greater effectiveness of the Citizens’ Charter.

The Citizens' charter has been a landmark initiative in ensuring citizen-centric administration. But it is yet to reach its full potential. Identify the factors hindering the realisation of its promise and suggest measures to overcome them.

What are the basic principles of public life? Illustrate any three of these with suitable examples. It is believed that adherence to ethics in human actions would ensure the smooth functioning of an organization/system.

“Emotional Intelligence is the ability to make your emotions work for you instead of against you.” Do you agree with this view? Discuss.

“An unexamined life is not worth living.” – Socrates

“A man is but the product of his thoughts. What he thinks, he becomes.” – M.K. Gandhi

“Where there is righteousness in the heart, there is beauty in the character. When there is beauty in the character, there is harmony in the home. When there is harmony in the home, there is order in the nation. When there is order in the nation, there is peace in the world.” – A.P.J. Abdul Kalam

What do you understand by the term ‘public servant’? Reflect on the expected role of a public servant.